Mercer County Sheriff's Office dispatcher Tiffany Homan, 27, sits at her desk and answers a call during a recent shift. She said she asks callers varying questions "to get as much information as possible" to "make sure they're safe and make sure our officers are safe."
CELINA - Stephanie Stammen sits relaxed in her chair in the county's dispatch center Wednesday evening. Her eyes are fixated on maps and computers as she monitors radio traffic and ringing phones. [More